Before contacting us, please check out our FAQ page.

In many cases, your question can be answered there — it’s the fastest way to get help.

Our customer service is open Monday–Friday, and we aim to respond to all emails within 24 hours.

Please note: if you’re experiencing any issues with your product, always include a video in your email showing the problem clearly.


Return address: Spjutvägen 3, 74650 Bålsta, Sweden

Support & Customer Service
Monday – Friday: 1:00 PM – 4:00 PM
Email: hello@kiddiostore.com

Contact Form

30-Day Return Policy

With our 30-day return policy, you can receive a refund or exchange your product within 30 days.

Secure Payments

Your safety is our priority. All payments are 100% secure.

Customer Support

We offer support in English — you can always email us at Hello@kiddiostore.com